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The Skin Girls

Clinic Manager

Vancouver, BC, Canada

Full-time

Within 25 km of Delta · About 22 km from the city centre

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Job details

Job type: Full-time
Apply by: Apr 17, 2027
Posted: Oct 19, 2026

Original job description

The SkinGirls is looking for a Clinic Manager

Role Description

The Clinic Manager is a full-time, on-site role based in Vancouver, BC, responsible for overseeing daily operations. This role includes managing staff schedules, supporting team performance, and ensuring a high standard of client care and service throughout the clinic.

The Clinic Manager monitors inventory, assists with financial reporting, and ensures adherence to safety, compliance, and clinical protocols. The role also involves handling client inquiries and escalations, coordinating training for staff, and collaborating with medical and aesthetic professionals to support smooth treatment delivery.

The Clinic Manager helps maintain a welcoming environment, supports marketing and promotional initiatives, and contributes to the continuous improvement of clinic processes.

Qualifications

Strong customer service skills, with a focus on client satisfaction and relationship building.
Experience with basic financial oversight, and resource management within a clinic or service-based environment.
Excellent communication skills for interacting with clients, staff, and medical professionals, both verbally and in writing.
Understanding of medical spa or aesthetic medicine environments, including familiarity with clinical procedures and safety standards.
Ability to train, coach, and support staff, fostering a collaborative and performance-driven team culture.
Previous experience in clinic management, spa management, hotel; management or healthcare administration is a must
Strong organizational and problem-solving skills, with attention to detail and the ability to prioritize tasks effectively.
Proficiency with clinic management software, scheduling tools, and basic office applications.

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More about this job

Responsibilities

Oversee daily clinic operations, including staff scheduling and performance, inventory, financial reporting, and compliance with safety and clinical protocols. Manage client inquiries and escalations, coordinate staff training, collaborate with medical and aesthetic professionals, and support service quality, marketing initiatives, and process improvement.

Requirements

Requires previous experience in clinic management, spa management, hotel management, or healthcare administration, along with strong customer service, communication, organizational, and problem-solving skills. Candidates should have experience with financial and resource oversight, staff training and coaching, familiarity with medical spa or aesthetic medicine environments and safety standards, and proficiency with clinic software, scheduling tools, and office applications.

Skills

Customer Service
Client Relationship Building
Financial Oversight
Resource Management
Communication
Medical Spa Operations
Aesthetic Medicine
Clinical Safety Standards
Staff Training
Coaching
Team Performance Management
Organization
Problem-Solving
Clinic Management Software
Scheduling Tools
Inventory Management

Visa sponsorship

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Keywords

Clinic Management
Daily Operations
Staff Scheduling
Team Performance
Client Care
Customer Service
Inventory Management
Financial Reporting
Safety Compliance
Clinical Protocols
Client Inquiries
Client Escalations
Staff Training
Medical Professionals
Aesthetic Professionals
Treatment Delivery
Marketing Initiatives
Promotional Initiatives
Process Improvement
Medical Spa
Aesthetic Medicine
Healthcare Administration
Clinic Management Software
Scheduling Tools
Office Applications

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