Summary:
Job Title: Department Sales Manager, Footwear
Reports To: Store General Manager
As a leader on our shop floor, you’ll combine your love for footwear and operational expertise to create a standout retail experience. You’ll set the tone as a role model for outstanding customer service, fostering a fun, inclusive, and high-performing team environment.
While partnering with your assistant manager to achieve sales targets, manage team KPIs, and maximize profitability, you’ll coach your team to be product and trend experts, ensuring they’re equipped to guide customers to their ideal footwear. You’ll manage scheduling, inventory, and merchandising to keep your department running smoothly and looking sharp.
Description of Job Responsibilities:
- Deliver outstanding customer service, resolving issues promptly and ensuring customer satisfaction at every interaction.
- Execute visual merchandising standards, including analyzing product needs and implementing weekly plans to optimize sales.
- Act as Manager on Duty, leading by example in daily operations, motivating the team, and ensuring adherence to store policies and procedures.
- Prioritize health and safety by identifying workplace hazards, providing training, and adhering to Occupational Health and Safety standards.
- Support recruitment, staff development, and performance appraisals to build a strong, high-performing team.
Essential Requirements and Qualifications:
- Passionate about footwear and helping customers find the perfect fit for their activities.
- With 2-4 years of retail leadership experience, you’ve successfully led teams to hit goals and elevate customer experiences.
- You’re results-driven, entrepreneurial, and motivated by challenges.
- Strong communicator who knows how to motivate, engage, and get things done.
- You’re an organized multitasker who thrives on juggling priorities.
AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team.
This posting is for an open existing role in our organisation.
Sporting Life Group Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Sporting Life Group Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.
