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Within 25 km of Delta

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Gold's Gym - British Columbia

Front Desk Opener

Vancouver, BC, V5Z 1J5, Canada

$18.25 CAD / hour · Part-time

Within 25 km of Delta · About 18.7 km from the city centre

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Job details

Pay: $18.25 CAD / hour
Job type: Part-time
Education: High school diploma
Working hours: 12-24 hours a week
Posted: Oct 27, 2026

Original job description

CUSTOMER SERVICE REPRESENTATIVE

Front Desk Early Mornings

Gold’s Gym is hiring a part-time Front Desk Receptionist, with the potential to grow! Are you outgoing, enthusiastic, and have a passion for fitness? We would love to hear from you!

ABOUT THE ROLE:

Time of Work - Must be available 3-4 days a week, 12-24 hours a week.

OPENING SHIFTS: Wednesdays 4:45am-9:45am / Fridays 4:45am-9:45am / + 1 Mid Shift
MID SHIFTS: 1-2x week for ongoing training
Training shifts will be early mid day for the first 10-14 days of employment.
*Weekend shifts may be require upon request.
NO extended time off for travel in the first 4 months of employment. (Including Christmas)

What we need from you

Valid First Aid certification an asset.
Service driven with an enthusiastic attitude.
Previous customer service experience required.
High school diploma required.
Excellent written and verbal communication skills.
Fluent in English - Ability to speak other languages an asset.
Proficient in Microsoft Office (Word, Outlook, Excel, etc.).
Knowledge of cash handling / previous experience with POS terminals.
Ability work both alone and in groups.
Critical thinking / problem solving skills.
Must have reliable transportation (vehicle) OR live within walking distance.

Key Responsibilities

Ensure facility is open on time and members are able to check in at start of day.
Greet members and guests enthusiastically to encourage a positive culture at the club.
Promptly ensure that customer inquiries are resolved professionally and thoroughly via telephone, e-mail and in person encounters.
Monitor member check-ins / Check-in guests ensuring all policies and processes are
Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner.
Complete all guest check in procedures.
Efficiently and effective input and update daily cash reconciliation documents
Process point of sale items, such as retail and concession sales.
Check in all members and guests using the proper registration procedures.
Distribute membership cards, parking decals, towels, child-minding tickets, and other materials as needed.

What We Offer

Positive, rewarding, and collaborative team environment.
Complimentary gym membership.
Discount on Gold’s Gym merchandise and services.

NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Gold’s Gym British Columbia is an equal opportunity employer. Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.

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More about this job

Responsibilities

The front desk representative is responsible for opening the facility, greeting members, and managing check-in procedures. They also handle customer inquiries, process point-of-sale transactions, and perform daily cash reconciliations.

Requirements

Candidates must have a high school diploma and previous customer service experience. Proficiency in Microsoft Office and the ability to work early morning shifts are required.

Skills

Customer service
Cash handling
Point of sale
Communication skills
Microsoft Office
Problem solving
Critical thinking
First aid

Benefits

Complimentary gym membership
Discount on Gold’s Gym merchandise and services

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Receptionist
Fitness
Gold's Gym
Cash Handling
Point Of Sale
Microsoft Office
Word
Outlook
Excel
First Aid
Communication
Problem Solving
Critical Thinking
Facility Management
Retail
Concession Sales

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