Senior Business Analyst: On behalf of our client, Procom is searching for a Senior Business Analyst for a permanent role. This position is onsite at our client’s Richmond, British Columbia office. Job Description: The Senior Business Analyst will implement technology solutions to the business in a cost-effective manner by determining project requirements and effectively communicating with stakeholders. The role involves system testing, user acceptance testing, and conducting post-implementation reviews to ensure successful project outcomes. Responsibilities: • Work with business users to understand and translate business problems into technical solutions • Document workflows and results in the System Requirement Specification (SRS) and obtain user sign-off • Analyze and synthesize business requirements, recognizing patterns and conceptualizing processes • Prepare and execute test plans and cases for User Acceptance Tests and End-To-End tests • Facilitate system/service implementation through training sessions, demos, and documentation • Conduct post-implementation reviews to identify areas for improvement • Assist in routine system audits, including data reliability and security control reviews • Manage relationships and expectations with business users through effective communication Mandatory Skills: • Minimum 5 years of experience in analyzing and documenting complex business processes • Strong knowledge of business application systems • Good presentation and communication skills • Highly systematic and analytical problem-solving ability • Bachelor’s Degree in Computer Science, Information Technology, or related disciplines • Fluent in spoken and written English • Service-oriented with strong interpersonal and customer relations skills Nice-to-Have Skills: • Experience in supermarket business operations • Certification in Business Analysis or Project Management • Ability to communicate in Chinese (Cantonese and/or Mandarin) • Demonstrated initiative and flexibility in task completion Assignment Length: This is a permanent position. Start Date: ASAP. Assignment Location: Richmond, British Columbia, onsite 5 days a week, Monday to Friday, 9:00 am – 5:30 pm.
