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B2B - Sales Operations Specialist
Location
Vancouver, BC, Canada
Department
B2B
Workspace
On-Site
Position Overview
We are seeking a detail-oriented and execution-focused B2B Operations Specialist to support wholesale and national retail operations across Canada and North America.
This role plays a critical part in coordinating purchase orders, inventory allocation, retailer compliance, and cross-functional execution to ensure seamless operations in a fast-growing distribution environment.
Key Responsibilities
- Order & Retail Operations Management
- Manage purchase order processing from receipt to fulfillment
- Coordinate with warehouse and logistics partners for timely shipment
- Monitor retailer routing, compliance, and documentation requirements
- Track order status and proactively resolve operational issues
- Inventory & Allocation Support
- Monitor inventory levels and allocation by account
- Support demand forecasting and replenishment planning
- Identify potential stock risks and communicate with Sales team
- Assist with inventory reconciliation and reporting
- Retail Compliance & Documentation
- Ensure accurate item setup and SKU onboarding
- Maintain retailer documentation, EDI compliance, and system accuracy
- Support pricing updates and promotional execution
- Reporting & Process Improvement
- Prepare operational reports (inventory, order fill rate, backorders)
- Analyze workflow inefficiencies and recommend improvements
- Assist with ERP data maintenance and system updates
- Cross-Functional Coordination
- Partner with Sales on promotional planning and allocation
- Work with Finance on invoicing accuracy and deduction support
Coordinate with Brand partners on product availability and changes
Qualifications
- Bachelor’s degree in Business, Supply Chain, or related field preferred
- 2–5 years of experience in B2B operations, wholesale, or supply chain
- Experience in Beauty, Skincare, or CPG distribution preferred
- Strong Excel and reporting skills
- ERP system experience required
- Highly organized with strong attention to detail
- Ability to manage multiple accounts and deadlines
Compensation & Benefits
Annual Salary Range: CAD $70,000 – $80,000 (Base Salary)
Actual compensation will be determined based on experience and qualifications.
Benefits May Include
- Extended health coverage
- Paid vacation
- RRSP contribution matching (if applicable)
- Performance bonus opportunity
- Growth opportunities within a high-growth international distribution company
Come work with us
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