Jobs in Delta

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Within 25 km of Delta

Added 10 hours ago
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- $30 to $35 CAD / hour
Added 10 hours ago
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Vancouver, BC
Added 10 hours ago
FT
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Added 11 hours ago
TU
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- $7,158.42 to $10,292.25 CAD / month
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Customer Service and order Desk Associate
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Added 11 hours ago
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Added 12 hours ago
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Living Alchemy

Customer Service and order Desk Associate

Richmond, BC, Canada

Full-time

Within 25 km of Delta · About 12.2 km from the city centre

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Job details

Job type: Full-time
Experience: · 1-2 years of strong telephone and customer service experience
Posted: Oct 22, 2026

Original job description

We are seeking a detail-oriented individual for Customer Service and Order Desk Associate. This position is responsible for processing orders, receiving and acting on general enquiries regarding the orders and processing documentation resulting from the deliveries. In addition to these duties, the Customer Service Representative will also be responsible for coordinating customer requests and tracking order status on an ongoing basis.

The successful candidate will possess exceptional customer service, strong computer skills including MSOffice and data entry with organizational skills. 1-2 years of order desk experience is preferred. This position is based in Richmond BC.

Requirements

· Post-secondary education

· 1-2 years of strong telephone and customer service experience

· Well organized, time-efficient and detail-oriented.

· Excellent and accurate verbal and written communication skills in English

· Ability to develop strong business relationships and increase sales via telephone by informing existing customers of specials, promotions and new products.

· Strong attention to detail and accuracy

· Ability to be diplomatic, maintain high integrity and honesty.

· Ability to work independently as well as part of a team.

· Proficiency in Microsoft Office applications.

· E-commerce platform and CSM knowledge preferred

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More about this job

Responsibilities

Process customer orders, respond to order-related inquiries, and prepare documentation associated with deliveries. Coordinate customer requests, track order status, and inform existing customers about specials, promotions, and new products.

Requirements

Post-secondary education and 1–2 years of telephone and customer service experience are required; order desk experience is preferred. Candidates should be organized, accurate, proficient in Microsoft Office, and able to communicate effectively, build customer relationships, and work independently or as part of a team.

Skills

Customer Service
Order Processing
Order Tracking
Telephone Communication
Data Entry
Microsoft Office
Organization
Time Management
Verbal Communication
Written Communication
Attention To Detail
Relationship Building
Sales
E-Commerce Platforms
Teamwork

Visa sponsorship

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Keywords

Customer Service
Order Desk
Order Processing
Order Tracking
Customer Requests
Delivery Documentation
Telephone Support
Data Entry
Microsoft Office
E-Commerce Platform
Customer Service Management
Customer Relationships
Sales
Specials
Promotions
New Products
Verbal Communication
Written Communication
Attention To Detail
Organization
Time Management
Teamwork
Wellness And Fitness Services

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