Jobs in Delta

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Within 25 km of Delta

Added 16 mins ago
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Customs Brokerage Logging Agent/Reception
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Expeditors

Customs Brokerage Logging Agent/Reception

21320 Gordon Way, Richmond, BC, V6W 1J8, Canada

Full-time

Within 25 km of Delta · About 9.9 km from the city centre

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Job details

Job type: Full-time
Posted: Nov 10, 2026

Original job description

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

15,000 trained professionals
250+ locations worldwide
Fortune 500
Globally unified systems

Job Description

Ensure the proper and timely logging of incoming clearance documentation, while providing an exceptional customer service within the Customs Brokerage department. Field all methods of document turn over (fax, email, ftp) and log with timeliness and accuracy.

Major Responsibilities:

Answering phone calls and managing transfers to appropriate departments.

Greeting oAice visitors and getting them signed in according to Expeditors protocols

Deliver Exceptional customer service

Ensure accurate and timely data entry into our operating system

Receive shipment notifications

Review documents and prioritize

Ensure customer profiles are updated and current for assigned accounts

Support operations where needed

Meets company standards of 52 hours training per year

Qualifications

Excellent verbal and written communication

Experience with word processing, spreadsheets, Windows, Outlook and various PC based software

Willingness to learn and develop the industry skills

Sense of urgency

Attention to detail

Have a positive attitude and an innate desire to help people

Desire to work in a team environment

Work with integrity

Maintain a professional Appearance

Have Confidence even in the face of intense challenges

Be curious to learn and grow

Adhere to the company's 10 cultural attributes: Appearance, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor and Visionary

Be resolute and results oriented- get the job done!

Additional Information

Expeditors offers excellent benefits

Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
RRSP Retirement Savings Plan
Employee Stock Purchase Plan
Training and Personnel Development Program

Salary Range: $38,000-45,000

Compensation: CAD 38000 - CAD 45000 - yearly

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More about this job

Responsibilities

Log incoming customs clearance documents accurately and promptly, handling submissions received by fax, email, and FTP. Provide customer service by answering and transferring calls, welcoming visitors, entering shipment data, reviewing and prioritizing documents, maintaining customer profiles, and supporting operations.

Requirements

The role requires strong verbal and written communication, attention to detail, a sense of urgency, and a positive, helpful attitude. Candidates should be comfortable with word processing, spreadsheets, Windows, Outlook, and other PC software, and be willing to learn, work collaboratively, and uphold company standards of professionalism and integrity.

Skills

Customer Service
Verbal Communication
Written Communication
Data Entry
Attention to Detail
Document Review
Prioritization
Telephone Reception
Microsoft Word
Spreadsheets
Windows
Microsoft Outlook
Teamwork
Time Management
Professionalism
Integrity

Benefits

Paid Vacation
Paid Holidays
Paid Sick Time
Medical Insurance
Prescription Drug Coverage
Dental Insurance
Vision Insurance
Life Insurance
Long-Term Disability Insurance
Retirement Savings Plan
Employee Stock Purchase Plan
Training and Personnel Development Program

Visa sponsorship

Not detected in the job text

Keywords

Customs Brokerage
Customs Clearance
Supply Chain Management
Logistics
Incoming Documentation
Document Logging
Fax
Email
FTP
Customer Service
Telephone Reception
Visitor Sign-In
Data Entry
Shipment Notifications
Document Review
Customer Profiles
Microsoft Word
Spreadsheets
Windows
Microsoft Outlook
Operating System
Training

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