Jobs in Delta

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Within 25 km of Delta

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Experis Canada

Desktop Support Specialist

Burnaby, BC, Canada

Contract

Within 25 km of Delta · About 18.8 km from the city centre

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Job details

Job type: Contract
Apply by: Dec 13, 2026
Posted: Nov 13, 2026

Original job description

Job Title: Desktop Support Specialist - Windows 11 SAC Upgrade

Location: Burnaby, BC

Duration: 6 Months (Renewable)

We are looking for an experienced Technology Specialist 2 to support PC Refresh, Windows 11 SAC Upgrade and EPD Sustainment initiatives.

Key Responsibilities:

Support enterprise PC Refresh and Windows 11 deployment activities.
Install, upgrade and migrate Windows operating systems.
Perform device imaging, data backup and recovery.
Configure hardware, applications, network connectivity and user access.
Support Microsoft 365 and Windows 10/11 environments.
Provide Tier 2 desktop support and troubleshoot technical issues.
Log, monitor and resolve customer service requests.
Maintain service request documentation and provide status updates.
Prioritize workload and make daily decisions with minimal supervision.

Must-Have Skills:

Active Directory (AD) experience.
Hands-on PC Refresh experience.
Tier 2 Desktop Support experience.
Windows 10/11 deployment and migration.
Knowledge of imaging tools and USMT.
Microsoft 365 and enterprise desktop support.
Excellent customer service and interpersonal skills.

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More about this job

Responsibilities

Support enterprise PC refresh and Windows 11 deployment initiatives, including operating system installation and migration, device imaging, and data backup and recovery. Configure devices and user access, provide Tier 2 desktop support, resolve service requests, and maintain documentation and status updates.

Requirements

Requires hands-on PC refresh and Tier 2 desktop support experience, Active Directory knowledge, and experience deploying and migrating Windows 10/11. Candidates should also know imaging tools and USMT, support Microsoft 365 and enterprise desktop environments, and have strong customer service and interpersonal skills.

Skills

Active Directory
PC Refresh
Tier 2 Desktop Support
Windows 10/11 Deployment
Windows Migration
Device Imaging
USMT
Microsoft 365
Data Backup and Recovery
Hardware Configuration
Application Configuration
Network Connectivity
User Access Management
Troubleshooting
Customer Service
Service Request Documentation

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support Specialist
Technology Specialist 2
PC Refresh
Windows 11 SAC Upgrade
Windows 10
Windows 11
Operating System Deployment
Operating System Migration
Device Imaging
USMT
Active Directory
Microsoft 365
Tier 2 Support
Enterprise Desktop Support
Data Backup
Data Recovery
Hardware Configuration
Application Configuration
Network Connectivity
User Access
Troubleshooting
Service Requests
Customer Service
EPD Sustainment

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