Reference Number: 5550
Posted Date: Nov 4, 2026
Employment Type: Permanent Full Time
Hours of Work: 7.5 hours per day - 5 day week (M-F)
Work Arrangement: Resident
Salary Range: $52834.60 - $56729.40 Annually
Location:
Richmond, British Columbia, Canada
We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to accessibility_services@icbc.com – we are committed to ensuring an accessible experience for all candidates.
At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities. By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.
We look forward to hearing from you!
Position Highlights
Be an integral member of the Driver Licensing Customer Service Support team at ICBC. We are seeking a dedicated, detail oriented administrative support all-star to join our team in Richmond. This role processes the intersection safety camera violation tickets and provides additional administrative and customer support services.
Position Requirements
- Strong with accuracy and attention to detail
- Initiative and good judgment to be proactive and determine priorities
- Communication skills, both writing and verbal
- Customer service experience to respond to public queries
- Work in a team environment
- Proficiency with relevant computer applications including Microsoft Word and Excel
- Adapt to work demands, volumes and schedules
- Learn new policies and procedures
- Sit for prolonged periods of time
- Maintain mental and visual concentration
- Candidates will complete a typing assessment with a minimum typing speed of 35WPM with 90% accuracy and an Excel knowledge test
- The successful candidate will meet the above requirements through high school graduation and office experience.
The work arrangement for this position is Resident, working in-office on all scheduled work days.
The hours of work are Monday to Friday, 7:00am to 3:30pm.
About Us
At ICBC, it’s our job to make sure the car insurance system works for everyone in British Columbia, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, apply today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.
Work arrangements defined
- Resident – you will work at your primary in-office headquarters on all scheduled work days.
Job profile
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Job Segment: Safety, Service
