Job Title: Leasing Specialist
Primary Location: Vancouver, BC
Job Status: Lease-Up, Salaried
Pacific Cove Properties is a BC-owned and operated property management and development company providing rental accommodation to almost 3,000 families and individuals in communities throughout British Columbia, including Metro Vancouver, the Fraser Valley, Vancouver Island, and the Okanagan.
Role Overview
We are hiring two Leasing Specialists to support the lease-up of Fig, a new purpose-built rental community in Vancouver's Riley Park neighbourhood.
Located between Main and Fraser, Fig offers a collection of studio to three-bedroom rental homes and townhomes, bringing modern rental living to one of Vancouver's most established neighbourhoods. Learn more about the community at https://rentatfig.com/.
As a Leasing Specialist, you will guide prospective residents through the full leasing process, from their first inquiry and property tour through application screening and lease signing. We are looking for professional, organized leasing specialists who can build strong relationships, communicate with confidence, and manage the leasing process with accuracy and consistent follow-through.
Be part of Fig from the beginning, helping shape the leasing experience and welcoming the community's first residents.
Key Responsibilities
- Work collaboratively within the leasing team to support a successful lease-up and achieve occupancy objectives.
- Build positive relationships with prospective residents and deliver an outstanding experience throughout the leasing journey.
- Respond promptly and professionally to rental inquiries, providing accurate information and consistent follow-up.
- Guide prospective residents through property tours, application screening, and lease preparation and signing.
- Showcase the community, available homes, and amenities while maintaining a high standard of presentation in leasing offices and display suites.
- Maintain accurate prospect records, leasing documentation, and administrative processes.
- Adhere to company policies, internal screening procedures, and the Residential Tenancy Act.
Required Skillsets
- Ability to work a flexible schedule, including required evening and weekend shifts.
- Passion for delivering exceptional customer service and creating positive first impressions.
- Excellent communication and interpersonal skills.
- Strong organizational, administrative, and time management abilities.
- Strong computer skills with proficiency in Microsoft Office; CRM experience is considered an asset.
- Professional, adaptable, and able to manage competing priorities within a team environment.
- Ability to exercise tact, diplomacy, and confidentiality at all times.
- Ability to lift up to 25 lbs and climb stairs when necessary.
- Knowledge of residential leasing practices and the Residential Tenancy Act.
Education And Experience
- Previous residential leasing experience is preferred, with experience supporting a new development lease-up considered a strong asset.
- Relevant post-secondary education or professional training is considered an asset.
Salary: $50000 - $85000 per year
