WHO WE ARE:
Chartered Professionals in Human Resources of British Columbia and Yukon (CPHR BC & Yukon) is a non-profit association that propels the HR profession forward by supporting its members with education and advocacy. We are the Voice of the HR Profession and the sole grantor of the CPHRTM designation in BC and the Yukon. Our team consists of professionals who are focused on providing excellent customer service to over 8600 members, and partners in a fun, supportive and collaborative workplace environment. CPHR BC & Yukon is a certified Living Wage Employer.
WHAT WE VALUE:
- The health, safety, and wellness of our employees.
- Collaboration and achieving success together.
- Integrity, accountability, and resourcefulness.
- Putting our members first and taking pride in the service we provide.
POSITION OVERVIEW:
We are seeking a strategic and collaborative Manager, Learning & Program Development to lead CPHR BC & Yukon's member learning strategy and portfolio with a focus on business acumen, member value and financial sustainability. This role identifies the evolving learning needs of HR professionals and curates a relevant mix of programs, partnerships and learning experiences that deliver member value while supporting the financial sustainability of the association. The role oversees educational programming, conferences, partnerships and learning initiatives across in-person, virtual and on-demand formats, ensuring they remain relevant, future-focused and aligned with the CPHR Competency Framework.
KEY RESPONSIBILITIES:
Strategic Program Development:
- Lead the development and continuous improvement of a diverse portfolio of in-person, virtual and on-demand professional development programs.
- Ensure learning offerings align with the CPHR Competency Framework, member needs, emerging HR practices and organizational priorities.
- Lead and develop the Learning & Program Development team, setting priorities and providing strategic direction while empowering team members to manage day-to-day program delivery.
- Oversee the Pre-Approval of CPD Hours program and develop educational partnerships that expand access to quality professional development.
- Provide strategic leadership for conference learning, including leading the Conference Advisory Committee and collaborating on the annual HR Conference & Expo program.
- Monitor program performance and provide senior leadership and the Board with insights and recommendations on learning priorities, partnerships and future opportunities.
- Oversee the learning portfolio's financial performance, including budgeting, forecasting and evaluating program sustainability and growth opportunities
Partnerships:
- Identify and develop strategic partnerships that expand learning opportunities, member value and revenue potential.
- Negotiate and manage revenue-sharing arrangements with educational partners and build relationships with national, international and like-minded organizations.
- Evaluate partnership performance and identify opportunities to strengthen member value, revenue and long-term growth.
Collaboration & Member Engagement:
- Stay connected to members and the broader HR community to identify emerging professional development needs, trends and opportunities.
- Use member and participant data, research, environmental scanning and stakeholder input to inform learning priorities and programming.
- Collaborate with Corporate Partnerships & Sponsorships and Member Relations to develop coordinated learning and engagement opportunities that respond to member needs and contribute to a cohesive member experience.
- Create opportunities to showcase member expertise, encourage best-practice sharing and engage members as active contributors to the HR professional community.
QUALIFICATIONS & PREFERRED SKILLS:
Education & Professional Credentials:
- Bachelor’s degree in Human Resources, Adult Education, Business Administration, Organizational Development, Communications or a related field.
- CPHR designation is an asset.
- An equivalent combination of education, professional credentials and relevant experience will be considered.
Experience:
- 5+ years of progressive experience in professional learning, program development, adult education, association programming or a related field.
- Experience developing and managing professional learning portfolios, including conferences, workshops, webinars and other learning initiatives.
- Demonstrated experience building and managing relationships with speakers, learning providers, sponsors, volunteers and strategic partners, including negotiating partnership agreements.
- Experience using data, research, environmental scanning and program evaluation to inform programming and continuous improvement.
- Experience working within a professional association, membership organization or non-profit environment, including with volunteer or advisory committees.
- Experience managing budgets and revenue-generating programs, with an understanding of business planning and financial performance.
- Demonstrated people leadership experience, with the ability to set direction, coach and develop team members, delegate effectively and build a collaborative, high-performing team.
Skills & Competencies:
- Strategic thinker with the ability to translate organizational priorities, member needs and emerging trends into impactful learning strategies and programs.
- Strong understanding of adult and professional learning principles and curiosity about evolving approaches to professional development.
- Excellent relationship-building, collaboration and stakeholder management skills, with the ability to influence, negotiate and build consensus.
- Strong business acumen and ability to identify opportunities that balance member value, quality and financial sustainability.
- Strong program and project management skills, with the ability to manage multiple priorities, stakeholders and deadlines.
- Strong analytical and decision-making skills, including the ability to interpret data, evaluate program performance and make evidence-informed recommendations.
- Excellent written, verbal, presentation and facilitation skills, with confidence communicating with members, volunteers, partners, senior leaders and Boards.
- Creative and proactive approach to identifying new learning opportunities, partnerships and revenue-generating initiatives.
- Sound judgment, professionalism, adaptability and attention to detail.
- Proficiency with learning management systems, virtual learning platforms, CRM/database systems, Microsoft 365 and other technologies supporting program delivery, reporting and collaboration.
WHAT WE OFFER:
- Annual salary range $90,000 - $100,000 (based on experience and qualifications). CPHR BC & Yukon is a Living Wage Certified employer and is committed to pay equity and fair compensation practices.
- 3 weeks of paid vacation.
- Extended Health & Dental Plan, Vision Care, Employee and Family Assistance Program (EFAP).
- Hybrid work environment with flexibility and collaboration.
- Professional development and learning opportunities.
- Meaningful work that supports and advances the HR profession.
- A passionate, collaborative, and purpose-driven team culture.
TO APPLY:
To apply for this position, please send your application to akogay@cphrbc.ca by November 24, 2026.
Please submit the following:
- A resume outlining your qualifications and relevant experience.
- A cover letter describing your interest in the role and how your experience aligns with the position.
CPHR BC & Yukon is an equal opportunity employer and is committed to fostering an inclusive, accessible workplace where all employees feel valued and respected. We encourage applications from candidates with diverse backgrounds, experiences, and perspectives. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.
If you require accommodations at any stage of the hiring process, please contact akogay@cphrbc.ca
