At Pacific Blue Cross, we're committed to improving the health and wellbeing of British Columbians. Behind every great member experience is innovative technology, secure systems, and talented people delivering meaningful change.
We're looking for an experienced Project Manager to help drive some of our most important technology and business initiatives. This is an exciting opportunity to lead projects that modernize how we work, strengthen our security posture, improve operational efficiency, and support our long-term strategic vision.
Reporting to Manager, Delivery and Decision Support, you will lead the successful delivery of complex technology and business projects from concept through implementation. You'll partner with leaders, technical teams, vendors, and business stakeholders to turn ideas into results while ensuring projects are delivered on time, on budget, and with lasting impact.
This role is ideal for a seasoned Project Manager who thrives in fast-paced environments, enjoys solving complex challenges, brings structure to ambiguity, and knows how to influence outcomes through strong relationships and communication.
If you've held roles such as Project Manager, Senior Project Manager, Enterprise Project Manager, IT Project Manager, Technology Program Manager, Business Transformation Project Manager, or Digital Transformation Project Manager, we'd love to hear from you.
Key Details
- Position Title: Project Manager
- Work Arrangement: Hybrid - 3 days in the office and 2 days’ work from home
- Office Location: 4250 Canada Way, Burnaby, BC V5G 4W6
- Classification: Exempt
- Salary Range: $78,000- $115,000 ( Pacific Blue Cross’ compensation program is built on a pay-for-performance philosophy, rewarding both individual and organizational achievements. We determine starting salaries by considering a variety of factors, including relevant skills, education, experience, and internal equity, ensuring compensation decisions are consistent, equitable, and reflective of each candidate’s unique background and qualifications)
- Incentive Compensation Plan (ICP bonus) per year based on performance: Up to 10%
Total Rewards Highlights
- Flexible working hours of 7.5 hours per day, Monday to Friday (i.e., 37.5 hours per week).
- Paid vacation starts at 4 weeks per year and increases with years of service.
- Generous benefits, including extended health, dental, and life insurance; depending on the plan that you choose, these benefit premiums can be 100% paid by PBC.
- PBC contributes the equivalent of 8% of your base salary to a Defined Contribution pension plan. No employee contribution or matching is required, giving you more take-home pay
About Pacific Blue Cross
Pacific Blue Cross (PBC) has been British Columbia’s leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system.
Why You'll Love Working Here
- Retiree Benefits plan that is available to employees who have at least 10 years of service with PBC and have reached the age of 55.
- Access to an onsite fitness center and cafeteria, along with employee events and activities designed to foster a collaborative and engaging work environment.
- Access to virtual doctors/counsellors 24/7 via our Employee Family Assistance Program!
- Learning and development opportunities
- Wellness initiatives and onsite amenities
Keyways This Position Makes an Impact
Success in this role means being at the centre of some of Pacific Blue Cross's most important technology and transformation initiatives. You'll lead impactful projects that modernize our organization, influence strategic decisions, and bring together diverse teams to deliver meaningful results for our people, business, and members. Through proactive leadership, strong partnerships, and relentless focus on execution, you'll help shape the future of how we work, innovate, and serve British Columbians
In This Position, You Will
- Lead the delivery of strategic technology and business transformation initiatives, managing projects from inception through implementation and post-go-live support while ensuring they deliver measurable business value and align with organizational priorities.
- Partner with business and technology leaders to turn strategy into execution, building strong relationships, driving alignment, and ensuring successful outcomes across a diverse portfolio of initiatives.
- Drive project excellence through strong governance and proactive leadership, anticipating risks, managing dependencies, and resolving issues before they impact delivery timelines, budgets, or business objectives.
- Collaborate across business, technology, security, and vendor teams, fostering accountability, transparency, and effective communication to keep projects moving forward and stakeholders engaged.
- Support Pacific Blue Cross's modernization and transformation journey, delivering initiatives that strengthen cybersecurity, improve operational efficiency, enable innovation, and enhance our ability to serve members and customers.
What You'll Bring
Required Qualifications
- Degree in Computer Science, Business, or a related technical discipline.
- Formal project management certification and/or training such as PMP, PRINCE2, Agile/Scrum, ITIL, or Lean.
- Demonstrated experience leading complex, multi-stakeholder technology and business projects across the full project lifecycle, delivering initiatives exceeding $500K in budget.
- Comprehensive knowledge of project management methodologies, governance frameworks, and change management practices.
- Ability to successfully manage multiple projects and competing priorities simultaneously within a fast-paced environment.
- Strong interpersonal and communication skills, with the ability to influence and collaborate effectively with executives, leaders, subject matter experts, vendors, and project stakeholders.
Key Competencies
- Demonstrated knowledge of software development lifecycles, quality assurance processes, testing methodologies, and project documentation practices.
- Experience delivering technology and business transformation initiatives within healthcare, insurance, financial services, or other highly regulated industries.
- Proven ability to build strong relationships, foster collaboration, and drive alignment across technical and business teams.
- Team-oriented mindset with a willingness to share knowledge, mentor others, and contribute to a culture of continuous improvement.
- Strong problem-solving, risk management, and decision-making capabilities, with a proactive approach to anticipating and resolving challenges.
- Adaptability, initiative, and a "can-do" attitude, with the ability to navigate ambiguity and drive projects forward with minimal oversight.
Ready to Apply?
If you're excited about this opportunity and eager to make an impact, we'd love to hear from you. When applying please ensure to upload your cover letter and resume. We thank all applicants for their interest. Only candidates selected for an interview will be contacted.
Diversity, Equity & Inclusion
At Pacific Blue Cross, we are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute. We welcome applications from all qualified candidates and are proud to be an equal opportunity employer.
We believe diversity, equity, and inclusion are essential to fostering innovation, collaboration, and a strong sense of belonging. Through ongoing learning, meaningful action, and community partnerships, we continue to build an inclusive culture where employees and members can thrive.
If you require accommodation at any stage of the recruitment process, please contact careers@pac.bluecross.ca. We are committed to providing accessible and inclusive candidate experience.
