POSTING: HEU 169H26
STATUS: Temporary Part Time
CLASSIFICATION: Receptionist Clerk III (10404)
WORK AREA: Cooper Place; PCN 02005072001; Administration
EFFECTIVE DATE: October 28, 2026
HOURS: 0900-1700 (0.8 FTE, 57 biweekly hours)
DAYS OFF: Saturday, Sunday & Monday
SALARY: Grid 17 / $29.24 hourly
JOB DUTIES:
- Receives visitors, provides information and directs to appropriate areas.
- Operates switchboard by connecting incoming calls to appropriate locals, transfers calls and takes messages as required. Operates the public address system and other paging systems and/or cell phones to locate personnel as required.
- Creates/updates documents such as lists; forms; resident information and maintains electronic and hard copy files.
- Receives payments for resident bills and sundry accounts; records payments in cash journals and/or summary sheets; issues change and receipts. Balances cash daily against receipts; balances cash journals and/or summary sheets. Maintains and balances petty cash account and makes disbursements as required.
- Answers inquiries, both in person and by telephone, regarding information such as residents’ room numbers, visiting hours, programs.
- Admissions:
- Interviews residents, relatives and/or friends upon admission to obtain information.
- Enters information and uploads pertinent documents into Point Click Care and completes admission and other related forms and forwards to appropriate department.
- Takes photograph of resident, uploads to Point Click Care
- Explains consent forms to residents and/or relatives and obtains required signatures.
- Explains facility policy on matters such as room rates, comfort funds and collects payments as required.
- Prepares identity bands and admission plates and /or labels for residents. Keeps all resident lists current.
- Maintains a filing and records management system and other office flow procedures, including a desk manual of office procedures and information specific to the duties handled by the position.
- Is in charge of the stores function; maintains inventory records and counts, advises when established re-order points are reached and makes recommendations for changes to stock items and minimum/maximum levels to others as required.
- Maintains records and provides information regarding stores activities; ensures correct coding on stock items; maintains security measures.
- Matches documents such as invoices, receiving reports, packing slips with purchase orders; contacts appropriate sources such as stores and external suppliers by telephone and/or correspondence regarding matters such as disputed supplier accounts, missing invoices and unmatched documents; Verifies the accuracy of invoices by checking items such as quantities, prices, tax, extensions, discounts; refers problems to supervisor.
- Allocates invoices to internal accounts by assigning codes such as cost centre and general ledger codes and posts to the accounts payable ledger.
- Utilizes problem solving skills, including prioritizing and exercising independent judgment to allocate and call in relief staff to fill short-call nursing and workload requests in accordance with the applicable collective agreements and established policies and procedures. Accepts calls from staff regarding illnesses and absence from work and communicates information received to unit(s)/department(s).
- Calls in relief staff according to pre-determined guidelines and refers problems and/or difficulties to supervisor; distributes relief staff schedules to unit(s)/department(s).
- Performs other related duties as assigned.
- All staff have a responsibility to remain aware of and report any risks or safety concerns promptly, and to follow any policies or procedures instituted to mitigate these risks. All staff have a part to play in preventing adverse events and in promoting safety for patients and staff. It is the responsibility of all staff to be aware of and adhere to all policies and procedures, including those that relate to patient safety, staff safety and risk management.
EDUCATION, TRAINING AND EXPERIENCE
Grade twelve (12) and one year’s recent related experience or an equivalent combination of education, training and experience.
SKILLS AND ABILITIES
- Ability to keyboard at 45 w.p.m.
- Proficient in Microsoft office and working knowledge of Microsoft Excel
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others in an efficient, effective and respectful manner
- Ability to organize and prioritize work and work independently.
- Ability to operate related equipment.
- Physical ability to carry out the duties of the position
This posting will remain open until successfully filled. All internal applicants received by 08:30AM on October 27, 2026, will be given first consideration.
