Company Description Vancouver Honda is a premier retailer of new and used Honda vehicles, serving customers across the Vancouver area from its dealership at 850 SW Marine Drive. The team is made up of dedicated sales professionals and Honda-trained service technicians who focus on making the vehicle purchasing and ownership experience straightforward and enjoyable. As part of the Dilawri Group, a large network of dealerships, Vancouver Honda offers strong trade-in values and access to a broad inventory. Team members work in a fast-paced, customer-focused environment where delivering value and building long-term relationships are key priorities.
Role Description The Sales Consultant is a full-time, on-site role based at Vancouver Honda in Vancouver, BC. In this position, the Sales Consultant will welcome customers to the dealership, identify their needs, and guide them through the selection of new and used Honda vehicles. Daily responsibilities include presenting product features and benefits, conducting test drives, preparing price quotations, and explaining financing and warranty options in a clear and ethical manner. The role involves managing leads, following up with prospective and existing customers, and maintaining accurate records in the dealership’s customer management systems. The Sales Consultant is expected to collaborate with colleagues in sales, service, and finance to ensure a positive overall customer experience and to support dealership sales goals.
Qualifications
- Demonstrated skills in Sales Consulting and Consulting, with the ability to understand customer needs and recommend appropriate vehicle solutions.
- Strong focus on Customer Satisfaction and Customer Service, including the ability to build trust, handle questions, and resolve concerns professionally.
- Excellent Communication skills, both verbal and written, for presenting vehicle features, explaining pricing, and coordinating with internal teams.
- Previous experience in automotive sales or retail sales is an asset, with a proven record of meeting or exceeding sales targets.
- Comfort working in a high-traffic showroom environment, with effective time management and organization skills.
- Basic proficiency with computer systems and CRM tools to manage leads, appointments, and customer documentation.
- Valid driver’s license with a clean driving record, and ability to conduct test drives as required.
- High school diploma or equivalent required; post-secondary education in business, marketing, or a related field is an advantage.