Company Description Dhindsa Travel Ltd. is a trusted Canadian travel agency that provides complete travel solutions for individuals, families, and businesses. The company specializes in worldwide airfare, vacation packages, hotels, cruises, travel insurance, visa assistance, destination weddings, and corporate travel. Experienced travel consultants focus on competitive pricing, personalized service, and seamless travel experiences for clients. Strong partnerships with leading airlines and travel suppliers enable Dhindsa Travel to offer convenient, secure, and high-value travel options. The team is dedicated to helping clients explore the world with confidence and peace of mind.
Role Description This is a full-time, on-site Salesperson role based in Surrey, BC. The Salesperson will consult with clients to understand their travel needs, recommend suitable itineraries and packages, and prepare detailed quotes. Daily tasks include handling walk-in and phone inquiries, following up on leads, and closing sales for airfare, vacation packages, cruises, and other services. The role involves coordinating bookings, processing payments, and ensuring accurate documentation for flights, hotels, and tours. The Salesperson will also maintain relationships with existing clients, support corporate accounts, stay updated on travel promotions and industry trends, and collaborate with the team to meet sales targets and deliver high-quality customer service.
Qualifications
- Strong customer service and client relationship skills, including active listening and problem-solving abilities.
- Sales and negotiation skills, with experience in meeting targets and converting leads into confirmed bookings.
- Excellent verbal and written communication skills, with the ability to explain travel options clearly and professionally.
- Basic knowledge of travel products and services (airfare, vacation packages, hotels, cruises, travel insurance, visas), or willingness to learn quickly.
- Proficiency with computers and reservation systems, including the use of email, spreadsheets, and CRM or booking tools.
- Strong organizational and time-management skills, with attention to detail when handling client information and travel documentation.
- Ability to work on-site in Surrey, BC, in a fast-paced environment and collaborate effectively with colleagues.
- Previous experience in travel, hospitality, or retail sales is an asset; fluency in additional languages is beneficial.
- High school diploma or equivalent required; post-secondary education in business, travel, or hospitality is an advantage.
