Job Summary
Beautifi is seeking a Sr. Analyst, Strategy to help deliver strategic initiatives and improve how the business operates. The role will work primarily with the Director of Strategy and cross-functional teams to understand friction points and recurring issues, identify root causes, build the reporting needed to measure results and move the right enhancements forward.
This role will focus on detailed analysis of the application funnel, process design and adherence, developing standardized reporting and dashboards, driving material results in conversion, operational efficiency and benefit realization.
The successful candidate will be analytical, structured, organized and comfortable working cross-functionally, working across multiple initiatives at a time. This role will report directly to the Director of Strategy.
The Company
Beautifi is a Canadian financial technology company that offers Canadians flexible financing solutions for elective medical procedures ranging from plastic surgery to fertility, dental, and medical aesthetics. Ranked #8 on Canada’s Top Growing Companies 2026 by The Globe and Mail, with 3,882% revenue growth over three years, Beautifi is one of the fastest growing fintech companies in the country. By bringing together financial expertise, healthcare partnerships and innovative technology, we help Canadians access the care they want and empower clinics to grow.
Key Responsibilities
Process Adherence & Quality
- Assess process adherence and quality across workflows and identify gaps with leaders
- Work with the Director of Strategy and function leaders to define corrective actions, track completion and confirm whether the issue has been resolved
- Support the design of changes in process and maintenance of documentation
Root Cause & Business Analysis
- Complete root-cause analysis on recurring service, customer, partner and workflow issues
- Analyze workflow data, trends and metrics to identify constraints and inform strategic decision making and operational planning.
- Collect feedback, operating observations and data to define the real problem behind an issue
- Perform analysis on breakdowns or friction points in the application funnel, presenting recommendations to the Director of Strategy for approval
- Complete one-off analysis that supports company priorities, operating decisions and business cases, clearly communicating findings and next steps to stakeholders at multiple levels
Reporting & Dashboards
- Build and configure recurring reports and dashboards for business teams using available reporting tools and data sources including ChatGPT and Claude.
- Work with functional leaders to define business metrics, KPIs and reporting requirements
- Work with the Director of Strategy to ensure KPIs are defined and reporting is established for each project to measure results against targeted benefit realization
Enhancement Delivery & Impact
- Support delivery of enhancements from design through to implementation and rollout, including defining scope, objectives and deliverables
- Work with the Director of Strategy to define business requirements for Tech-enabled improvements across business functions
- Perform detailed analysis post process and technology change deployments, ensuring adherence to process and benefit realization
- Develop and support rollout of training materials for new programs and technology enhancements
Automation & Continuous Improvement
- Identify opportunities for automation through the application funnel and across the organization, reducing manual intervention in repetitive processes
- Identify opportunities to enable AI for routine analysis across each function, and use AI and automation tools to improve analysis, documentation and team self-service
- Engage in continuous improvement efforts to enhance business operations and improve the client and clinic experience
Qualifications
- 2-3 years of experience in strategy, operations, consulting, or a similar analytical role
- Strong Excel skills and the ability to turn incomplete qualitative and quantitative information into a clear finding
- Strong communication skills with the ability to communicate clearly with stakeholders at all levels
- Excellent organizational skills, with the ability to handle multiple requests and initiatives at once
- Hands-on project management skills, including action tracking, implementation planning and stakeholder follow-through
- Experience with process mapping and requirements documentation, or the ability to learn both quickly.
- Experience with Salesforce reports and dashboards, AI or automation tools, financial modelling or business-case development is preferred
- A bachelor's degree or equivalent practical experience in business, operations, economics, analytics or a related field
Location
This is an in-office position at our Vancouver office located at 609 Granville Street, Vancouver, BC
What we offer
- $75,000-$85,000 base salary plus bonus
- 100% employer-paid dental, vision, and health benefits
- 2 weeks of paid vacation
- Permanent, full-time employment
