The Services and Solutions Sales Executive (SSE) is the local branch subject matter expert relative to the Solutions, and Professional Service strategies of the Konica Minolta Business Solutions - Direct division. The SSE is a dedicated pre-sales professional committed to seeking out new customers and collaborating with existing ones, offering a variety of solutions to optimize their business processes.
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Le ou la spécialiste de la vente de services et solutions (SSE) agit à titre d’expert en la matière au sein de la succursale locale relativement aux stratégies de solutions et de services professionnels de la division Direct de Solutions d'affaires Konica Minolta. À titre de professionnel dédié à l'avant-vente, le ou la SSE s'engage à prospecter de nouveaux clients et à collaborer avec les clients existants, en leur offrant une variété de solutions pour optimiser leurs processus d'affaires.
Responsibilities
- Meets on an ongoing basis with Direct Sales Management, to review Professional Services pipeline, forecast, and opportunities.
- Works directly with Branch Sales Managers, BSC Team Lead and Solution Architect to promote Solutions and Professional Services offerings, driven by Key Performance Indicators and KMBS defined processes.
- Responsible for pre-sale technical discovery, business process analysis, and development of customized solutions to fit a client’s requirements.
- Participate in ongoing account review sessions as part of the account team.
- Collaborate with team to create and develop Engagement letters, Site Survey, Scope of Work (SOW) preparation and integration projects where appropriate.
- Interacts with the Implementation Team if needed to help advise on resourcing and staffing to execute implementation plans.
- Maintain education training standards and certifications levels in line with job requirements and advancement development plans.
- Learning and demonstrating the benefits of all KMBS products, services and solutions for clients.
- Meet or exceed assigned revenue targets within assigned territory.
- Maintain, and manage individual sales activities and opportunities in the CRM Management System.
Other Duties/Projects
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Responsabilités
- Rencontrer régulièrement la direction des ventes directes afin d'examiner le bassin de clients potentiels (pipeline), les prévisions et les occasions d'affaires liées aux services professionnels.
- Travailler en collaboration directe avec les directeurs des ventes de succursale, le chef d'équipe du BSC et l'architecte de solutions pour promouvoir les offres de solutions et de services professionnels, le tout guidé par les indicateurs de rendement clés (KPI) et les processus définis par KMBS.
- Prendre en charge la découverte technique avant-vente, l'analyse des processus d'affaires et le développement de solutions personnalisées répondant aux exigences des clients.
- Participer aux séances d'examen périodique des comptes en tant que membre de l'équipe de gestion des comptes.
- Collaborer avec l'équipe pour rédiger et élaborer les lettres d'engagement, les rapports d'évaluation de site, la préparation des énoncés des travaux (SOW) ainsi que les projets d'intégration, le cas échéant.
- Interagir avec l'équipe d'implantation au besoin afin de conseiller celle-ci sur l'attribution des ressources et la dotation en personnel requises pour exécuter les plans d'implantation.
- Maintenir les normes de formation et les niveaux de certification conformément aux exigences du poste et aux plans de perfectionnement professionnel.
- Apprendre et démontrer les avantages de l'ensemble des produits, services et solutions de KMBS auprès des clients.
- Atteindre ou dépasser les objectifs de revenus fixés pour le territoire assigné.
- Tenir à jour et gérer ses activités de vente et ses occasions d'affaires individuelles dans le système de gestion CRM.
Autres tâches et projets (Other Duties/Projects)
- Toutes autres tâches connexes assignées.
Qualifications
- Energetic professional comfortable with prospecting, as a part of a team or independently, for solutions opportunities, within new and established clients.
- Capable of multitasking within a fast-paced demanding environment.
- Excellent verbal and written communication skills.
- 4 year university degree preferred or equivalent experience in a related field
- 2-4 years relevant Solutions Sales Support experience
- Strong working knowledge of industry hardware, services and solutions offerings
- Network print servers, Document management/ scanning applications and workflows,
- Manage Print Services, Print Optimization/cost recovery, Print and MFP print controller technology, SQL, Security, and major third party print manufacturer's devices
- Documented history of meeting and exceeding quotas.
- Record of time management and organizational discipline.
- Willingness to travel up to 70%
- Attend training classes to remain current with the most recent technology.
- Pass certification tests to enhance career path.
- Working knowledge of project management processes.
- Valid driver’s license and access to reliable and presentable transportation.
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- Professionnel(le) dynamique à l'aise avec la prospection (en équipe ou de manière autonome) d'occasions d'affaires liées aux solutions, tant auprès de nouveaux clients que de clients existants.
- Capacité à mener plusieurs tâches de front dans un environnement exigeant et qui évolue rapidement.
- Excellentes compétences en communication verbale et écrite.
- Baccalauréat de 4 ans de préférence, ou expérience équivalente dans un domaine connexe.
- 2 à 4 ans d'expérience pertinente en soutien à la vente de solutions.
- Excellente connaissance pratique du matériel, des services et des solutions offerts dans l'industrie :
- Serveurs d'impression réseau, applications et flux de travail de gestion documentaire et de numérisation
- Services de gestion d'impression (MPS), optimisation de l'impression et recouvrement des coûts
- Technologie d'impression et de contrôleur d'impression d'appareils multifonctions (MFP)
- SQL, sécurité et appareils des principaux fabricants d'impression tiers
- Antécédents éprouvés en matière d'atteinte et de dépassement des quotas.
- Discipline reconnue en matière de gestion du temps et d'organisation.
- Disponibilité à voyager jusqu'à 70 % du temps.
- Participation aux séances de formation afin de demeurer à l'affût des plus récentes technologies.
- Réussite des examens de certification pour faire progresser son cheminement de carrière.
- Connaissance pratique des processus de gestion de projet.
- Permis de conduire valide et accès à un moyen de transport fiable et soigné.
This posting reflects an existing vacancy that we are actively recruiting for.
About Konica Minolta
Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series.
Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.
Salary Disclaimer
Konica Minolta is committed to transparent and equitable compensation practices. Our pay structure is designed to support employee growth, allowing individuals to progress through the salary range as they advance in their role. Actual base pay offered will vary based on a candidate’s skills, experience, job‑related knowledge, geographic location, and specific business needs.
AI Disclosure
Konica Minolta Business Solutions (Canada) Ltd., or its authorized third-party contractors, may employ Artificial Intelligence technologies to support elements of the recruitment process. Notwithstanding this, Applications are reviewed by our recruitment team, who always make the final hiring decision.
EOE Statement
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
Konica Minolta Business Solutions, U.S.A., Inc and Konica Minolta Business Solutions (Canada) Ltd. are equal opportunity employers.
