PROFILE
The Client Executive in Vancouver will be responsible for developing, maintaining, and growing customer relationships through proactive phone, email, virtual meetings, and digital engagement. This role focuses on retaining and expanding existing customer accounts, identifying new sales opportunities, generating pipeline, and helping customers maximize the value of Javelin/Javelin/TriMech solutions and services. The successful candidate will work closely with technical, marketing, and customer success teams to drive revenue growth and customer satisfaction.
DUTIES AND RESPONSIBILITIES
- Direct sales to existing customer.
- Initiate sales activities to inspire, educate and develop account relationships for SOLIDWORKS suite of products and Javelin/TriMech solutions
- Identify, evaluate, and respond to key business issues of the account and develop, present and demonstrate SOLIDWORKS and Javelin/TriMech capabilities to the customer
- Introduce and integrate our technical team as well as SOLIDWORKS and Solution Partner resources to the customer to demonstrate capabilities
- Provide account management data including forecasts, account management documentation, activity reports and a working business plan for assigned accounts
- Participate in webinars, virtual events, customer outreach campaigns, and lead follow-up activities.
- Respond to and follow up sales enquiries to maintain high responsiveness and customer satisfaction
- Maintain a living forecast of 30-60-90-day activity and weekly activity reports
- Deliver professional customer presentations, proposals, and business reviews using Microsoft Office and virtual meeting platforms.
- Work with the technical team to present a strong business and technical solution to our customers
- Continually engage with contacts within assigned accounts
- Maintain quota as assigned by Sales Leadership
- Maintain and expand knowledge of Javelin/TriMech solutions, industry trends, competitive offerings, and sales best practices through ongoing training and professional development. REQUIREMENTS
RESPONSIBILITIES
- 1-3 Years of sales experience, preferably in engineering/manufacturing
- University or college degree preferred but experience and results achievement considered equal
- Consistent track record of successful business to business software or professional services sales
- Demonstrable professional sales skills and solid references
- Excellent communication and presentation skills
- Effective time management and organizational abilities
- Experience selling SOLIDWORKS or competitive products an asset but not required
- An innovative and ‘make it happen’ attitude
- Capable of appreciating and meeting aggressive sales goals
- Experience with a CRM system, preferably Salesforce
- Must have a reliable means of transportation and a valid Driver’s license
- Ability to travel within assigned region if required
- Exceptional ability to function in a team environment, appreciate aggressive sales goals, superior communication, organizational and time management skills
- Proficient in MS Office Products
